Help Centre


Guide/Question

I'm trying to sign up but the application says my email address or phone number is already in use. Why is this happening?

Someone has already created a profile in the application that includes your phone number and/or email address. Please check with members of your household or your relatives to see if they have added you to their account as a courtesy. If you'd like to maintain your own account, ask the person who entered your contact details to delete the information and you'll be able to create your own account.

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Terms and Conditions

Terms of Use and Privacy Policy

Usage of this service is subject to the Terms of Service of http://ucluelet.ca which can be found at http://ucluelet.ca/terms-of-service. In addition, you acknowledge this service may send you text or phone messages that may result in charges to your cell phone plan.

The information you provide will be kept confidential and will not be used for any purpose other than to contact you in the event of an emergency. You will not receive spam or commercial messages through this service. Note that the District of Ucluelet has the legal authority to collect personal information and has conducted a Privacy Impact Assessment to meet the requirements of Part 3 of the Freedom of Information and Protection of Privacy Act.

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