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Help Centre

Commonly Asked Questions

I live and work in different areas of my community. Can I receive notifications for more than one area?

Once I've signed up, how will I receive notifications?

How will I know that I've completed the sign up process properly?

I've signed up to receive notifications to my mobile device. What number will text messages come from?

What if my contact information changes and I need to update my account?

I no longer wish to receive notifications. How do I close my account?

How much does it cost?

I have more questions. Who can I contact?

Why do I need to provide an email address?

Why do I need to set a password?

I was expecting to receive an e-mail notification but I never received one. What should I do?

Terms and Conditions

Terms of Use and Privacy Policy

Usage of this service is subject to the Terms of Service of http://ucluelet.ca which can be found at http://ucluelet.ca/terms-of-service. In addition, you acknowledge this service may send you text or phone messages that may result in charges to your cell phone plan.

The information you provide will be kept confidential and will not be used for any purpose other than to contact you in the event of an emergency. You will not receive spam or commercial messages through this service. Note that the District of Ucluelet has the legal authority to collect personal information and has conducted a Privacy Impact Assessment to meet the requirements of Part 3 of the Freedom of Information and Protection of Privacy Act.

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